About Us

With Care by CFH is part of the CFH Docmail Ltd collection, a long-established UK communications company with more than four decades of experience in professional printing and mailing services.

CFH began as a small family-run printing business in 1977. Over the years, the company has grown into a trusted communications partner for organisations across the UK, providing high-quality print, secure mailing and digital communication solutions.

While technology and services have evolved, our commitment to craftsmanship, reliability and service has remained constant. Today, CFH supports thousands of organisations, from local businesses to major national institutions, helping them deliver important communications accurately and professionally.

With Care by CFH brings that same heritage and expertise to the funeral profession. It has been designed specifically for funeral directors, providing access to high-quality print products at trade prices, supported by the production capability and experience of CFH.

Quality, Security and Trust

We understand funeral printing requires sensitivity, accuracy and reliability. Behind With Care is the strength of CFH’s established operational infrastructure and rigorous quality standards.

CFH maintains a range of recognised certifications that ensure our processes are secure, reliable and professionally managed. These include ISO 27001 for Information Security Management, which ensures confidential information and personal data are handled with the highest levels of protection. Our ISO 9001 Quality Management certification demonstrates consistent, controlled production processes and a commitment to continual improvement across our services. We also maintain ISO 14001 Environmental Management, supporting responsible environmental practices throughout our operations. In addition, CFH holds Cyber Essentials and Cyber Essentials Plus, providing further assurance that strong cybersecurity and data protection standards are in place.

Together, these standards underpin the way we work every day, giving our customers confidence that their communications are produced securely, professionally and with care.

Our People and Values

At the heart of CFH is a dedicated team of skilled people who take pride in the work they do. From production specialists and customer support teams to technical experts and account managers, our people share a commitment to delivering dependable service and building long-term relationships with our clients.

Our values guide everything we do:

  • Trusted partnerships built on honesty and reliability
  • Quality and attention to detail in every communication
  • Innovation and continuous improvement in the services we provide
  • Respect for people, communities and the environment

These principles have shaped CFH’s growth from a small family business into a leading multi-channel communications company with hundreds of employees across the UK.

Part of the CFH Family

With Care by CFH reflects our belief that important communications deserve both professionalism and compassion. By combining specialist funeral print products with the production expertise of CFH, we aim to provide funeral directors with a dependable, respectful and efficient service.

If you would like to learn more about CFH, our history and our wider communication services, please visit: www.cfh.com